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Você já se deparou com uma situação onde precisou solicitar um pagamento e não sabia como? 

“Ah Talita, mas é algo bem fácil.”

De fato, o processo é muito simples. Porém se você deseja que ele seja bem sucedido, fazer uso de um vocabulário apropriado é essencial para o resultado final, e também para a abrangência do seu networking.

Leia: 6 Razões do porquê Networking é essencial para sua Carreira

EXEMPLOS:

Estes exemplos são editáveis e você pode customizá-los de acordo com sua necessidade:

1. Initial Payment Reminder Email: One Week Before the Due Date

Email subject: Follow-up on invoice #10237
Message:
Hi Ann,
I hope you’re well.
This is just to remind you that payment on invoice #10237 (total of $5,400), will be due next week.
I’d appreciate if you could take a moment and look over the invoice when you get a chance.
Please let me know if you have any questions.
Regards,
Talita Loch

2. Second Payment Reminder Email: One Week After Late Payment Was Due

Email subject: Invoice #10237 is one week overdue
Message:
Hi Ann,
Our records show that we haven’t yet received payment of $5,400 for Invoice #10237, which is overdue by one week.
I would appreciate it if you could check this out on your end.
If the payment has already been sent, please disregard this notice. And if you’ve lost this invoice, please let me know, and I’d be happy to send you another copy.
Many Thanks,
Talita Loch

3. Third and Final Payment Reminder Email: One Month After Late Payment Was Due

Email subject: Invoice #10237 is overdue—please send payment ASAP
Message:
Hi Ann,
This is another reminder that I have yet to receive the $5,400 owed on invoice #10237.
Please be aware that, as per your credit terms, we are entitled to charge you an additional interest on payment received more than 30 days past its due date.
Again, please reach out if you have any questions about this payment. I’ve also attached a copy of the invoice to this email, in case the original was lost or deleted.
Otherwise, please organize for settlement of this invoice immediately.
Kind regards,
Talita Loch

FRASES IMPORTANTES DIVIDIDAS POR CATEGORIA:

Initial Reminder:

1. “I hope this message finds you well. We would like to bring to your attention that Invoice #[Invoice Number] with a due date of [Due Date] remains unpaid.”
2. “We noticed that Invoice #[Invoice Number] is now past due, and we kindly request your immediate attention to settle the outstanding amount.”

Mention Late Payment Terms:

1. “As per our agreed-upon terms, late payment charges are applicable for invoices not paid by the due date.”
2. “Please be aware that a late fee of [Late Fee Amount] has been added to your outstanding balance in accordance with our payment terms.”

Request Immediate Payment:

1. “We kindly request that you settle this overdue amount as soon as possible to avoid any further late fees or complications.”
2. “To bring your account up to date, we ask that you make payment for this invoice without delay.”

Provide Payment Instructions:

1. “You can make the payment through [Payment Method] using the following details:”
2. “Payment can be made to the following bank account: [Bank Account Information].”

Express Willingness to Assist:

1. “If you have any questions or require assistance regarding this overdue payment, please don’t hesitate to reach out to us.”
2. “We understand that circumstances can sometimes lead to delays, and we are here to help resolve any issues related to this invoice.”

Thank for Prompt Attention:

1. “We appreciate your prompt attention to this matter and your continued partnership.”
2. “Thank you for taking the time to address this overdue payment, and we look forward to maintaining a positive business relationship.”

FRASES GENÉRICAS:

1. I only wanted to reach out to give a quick heads-up that Invoice [#] is due one week from today.
2. Please let me know if any issues arise with the payment or if you have any additional questions. 
3. I haven’t received payment for Invoice [#] of [invoice amount] which is now one week overdue. Would you mind looking into this for me?
4. Please note, that any payments that are over 30 days are subject to late fees as described in our contract terms. 
5. According to my records, we haven´t received payment in the amount of  X  for invoice  Y  sent on xxx (add month and date), which is now one week overdue.

EXEMPLOS DE TÍTULO PARA EMAIL:

1. Late Payment for Invoice YWX
2. Overdue Payment
3. Overdue Account (for more than 1 invoice overdue in the same account)
4. Payment Reminder for Invoice ZZZ
5. Payment for (details on project, invoice, account, etc)

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➡️ Quem sou eu? Talita Loch, Eu capacito profissionais como VOCÊ a ter sucesso em escala global através do INGLÊS CORPORATIVO.

➡️ Siga-me no LinkedIn: www.linkedin.com/in/talitaloch

➡️ Siga-me no Instagram: @talitalochh

➡️Participe de aulas de conversação gratuita: Clique aqui para participar do grupo